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  1. #1
    DPP Member OliverReyes's Avatar
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    Nikon defends decision to stop supplying spares to independent repairers



    http://www.dpreview.com/news/2012/03...vice-companies

    Though the article refers to the US market, I'm wondering how this will affect the Philippines. Are these going to be implemented by Nikon Asia branches as well? What does it spell for people who went with a gray market unit?

    I hope the support still trickles down even to non-Nikon affiliated centers because consumers would still want to have options weather to go gray or official.

  2. #2
    DPP Member stevehui's Avatar
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    Re: Nikon defends decision to stop supplying spares to independent repairers

    Well we can always choose Canon if that is the case. Nikon is not the only player in the market.

  3. #3
    DPP Member JayPelonio's Avatar
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    Re: Nikon defends decision to stop supplying spares to independent repairers

    Quote Originally Posted by stevehui View Post
    Well we can always choose Canon if that is the case. Nikon is not the only player in the market.
    a very wise decision sir! switch to our side!
    The horror of conversing with people with makitid minds is that even if you are correct, you are still wrong to them .

  4. #4
    DPP Member Emmi Cuevas's Avatar
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    Re: Nikon defends decision to stop supplying spares to independent repairers

    This may not be the only option if faced with issues like spareparts - considering Filipino ingenuity, I think we can always find a way.
    Though got to use a 60d and it is fun to use too.
    Nikon D9t, Nikkor 18-105mm VR, 50mm /f1.8D, Tokina AF 60-300mm f/4-5.6, SB-800

  5. #5
    DPP Member davidhilos's Avatar
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    Re: Nikon defends decision to stop supplying spares to independent repairers

    Quote Originally Posted by OliverReyes View Post
    http://www.dpreview.com/news/2012/03...vice-companies

    Though the article refers to the US market, I'm wondering how this will affect the Philippines. Are these going to be implemented by Nikon Asia branches as well? What does it spell for people who went with a gray market unit?

    I hope the support still trickles down even to non-Nikon affiliated centers because consumers would still want to have options weather to go gray or official.
    This is similar to this thread:
    http://digitalphotographer.com.ph/fo...ad.php?t=44969

    I believe Nikon Asia does not sell parts to independent service comapanies eversince.
    We have seen a lot of complains from authorized service centers in the Philippines so let's hope those independent repair shops will not be affected by the restrictions.

  6. #6
    DPP Member davidhilos's Avatar
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    Re: Nikon defends decision to stop supplying spares to independent repairers



    From the post:

    "Nikon USA has defended its decision to stop supplying spare parts to companies outside its authorized service network. Its intention is to deliver 'the best service experience to the customer,' says David Dentry, General Manager of Customer Relations at Nikon Inc, explaining that the complexity of modern cameras and the need for specialist analysis and calibration tools meant that repair attempts by ill-equipped retail or unauthorized repair shops could end up causing delays, increase the cost and risk voiding the camera's warranty."

    If that's the case, then Nikon should still let the independent repair shops have access to ordinary parts. Those parts that does not require specialist analysis and calibration tools.
    For example: Rubber grip, casing etc...

 

 

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